Privacy Policy

Last updated: February 2026 · Applies to learn.collabsolutely.com

The short version: We collect your information to make the platform work and improve your experience. We don't sell your data. Ever. We store it securely. You can ask us to delete it anytime. The long version is below.

Who we are

Collabsolutely is operated by Jacquie Hannan and Sarah Duncan, based in Brisbane, Queensland, Australia. This Privacy Policy applies to the Collabsolutely learning platform at learn.collabsolutely.com.

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We also take reasonable steps to align with GDPR principles for any users located in the European Union.

Questions? Email us at hello@collabsolutely.com

What information we collect

Information you give us directly:

Information collected automatically:

How we use your information

We do not use your data for advertising. We do not sell your data to third parties. We do not share your data with third parties except as described below.

Cookies and tracking

We use cookies and similar tracking technologies to make the platform work and to understand how it's used.

Essential cookies (always active): These are required for the platform to function — keeping you logged in, saving your progress, and securing your session.

Analytics cookies (with your consent): We use Microsoft Clarity for session recordings and heatmaps, and Google Analytics 4 for usage analytics. These are only loaded after you provide consent via the cookie banner.

You can withdraw analytics consent at any time by clearing your browser's local storage or contacting us.

Third-party services we use

Data storage and security

Your data is stored in Supabase's PostgreSQL database hosted in Singapore. We implement row-level security (RLS) policies so that each user can only access their own data. Passwords are hashed using bcrypt and never stored in plain text.

While we take reasonable measures to protect your data, no method of transmission over the internet is 100% secure. We will notify you promptly in the event of any data breach that affects your personal information.

Your rights

Under the Australian Privacy Act and aligned with GDPR principles, you have the right to:

To exercise any of these rights, email hello@collabsolutely.com. We will respond within 30 days.

Data retention

We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or tax compliance purposes.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email. Continued use of the platform after changes constitutes acceptance of the updated policy.

Contact us

Collabsolutely
Brisbane, Queensland, Australia
hello@collabsolutely.com